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Customer Adoption Strategy

Assist in Developing Online Content
Align Brand with Corporate Brand
Educate Customers
Actively use Functionality eg Shared Calendars and Folders
Inform & Guide Customers to Relevant Material
Track Retention and Incremental Revenue Relating to Portal
  Inform Customers
  Use Appropriate Portal Functionality in Call Centre Activities.
Track Efficiency Benefits Metrics
Prepare Training and Other R&D Materials
Incorporate the Right Capabilities into Product Development & Lifecycle Management Processes to ensure Relevancy of Various SAP Technology Focused offerings
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